Security & Accountability: By having logs of what users are doing, admins can trace back who made which change, which helps in troubleshooting or if any misuse happens.
Compliance & Audits: Many laws/regulations (GDPR, CCPA, etc.) require organizations to show they have controls over user data, including tracking and retention of logs.
Performance & Usage Insights: Understanding how people use the platform helps improve workflow, clean up unused features, and guide development.
Monitoring Time/Resource Utilization: For project billing, productivity, ensuring work is being done.